Last updated: July 17, 2025
At Geev, we attach great importance to protecting your privacy and are committed to ensuring the confidentiality of the personal information you share with us when using our mobile application and website. This document (the “Privacy Policy”) explains how we collect, use, and protect your personal data. It applies to all users of the Geev platform.
We invite you to read this Privacy Policy carefully. If you have any questions regarding the processing of your personal data, please contact us at: [email protected].
This Privacy Policy forms an integral part of our Terms and Conditions of Use.
1. Scope
The processing of your personal data is subject to French law, in particular Law No. 78-17 of January 6, 1978 (known as the Data Protection Act), and to Regulation (EU) 2016/679 of April 27, 2016 (General Data Protection Regulation or GDPR).
This policy details what personal data we collect, why we collect it, how we use it, and your rights regarding that data.
A “personal data” refers to any information relating to an identified or identifiable natural person. This includes, for example: name, email, IP address, geolocation data, photos, etc.
2. Acceptance and Updates
By signing up via email, Facebook, Google, or Apple Connect, you confirm that you have read and accepted this Privacy Policy, which is part of our Terms of Use. If you do not agree with any of its terms, you are free not to use our services or to delete your account.
We may update this Privacy Policy from time to time. If your rights are reduced, we will ask for your explicit consent. The latest version is always available at: https://corporate.geev.com/privacy-policy/
3. Data Controller
Geev, a simplified joint-stock company (SAS) registered in Bordeaux under number 819 435 744, is the data controller. Geev ensures that all data is processed lawfully, fairly, and transparently, and that it is only kept for the duration necessary to fulfill its purposes.
4. Categories of Personal Data Collected
We collect personal data directly from you and from your use of our services, for various purposes based on different legal grounds (contractual necessity, legal obligation, consent, or legitimate interest).
We summarize this in the following table:
| Purpose of Processing | Data Collected | Legal Basis | Retention Period | Shared With |
|---|---|---|---|---|
| Account creation and management | Mandatory: name, email, profile photo, password; Optional: date of birth, gender | Contractual | 3 years after last login or until account deletion | – |
| Third-party login via Facebook, Google, Apple | Public profile + email | Consent | Duration of connection | Facebook, Google, Apple |
| Account verification | Phone number | Contractual | 3 years after last login. If account is deleted, phone number may be retained for up to 3 additional months to prevent fraudulent reuse. | Telesign |
| Matching with professional partners (Geev Pro) | Profile data + user activity stats | Contractual | 3 years after last login or until account deletion | – |
| Promotions after donating goods bought new | Email and profile data | Legitimate interest (Geev and partner brands) | Same as profile retention | Partner brands |
| Subscription to Geev+ | Credit card info | Contractual or Consent (if stored) | Until transaction or card expiration | Payment providers |
| App and service performance | Usage, communication, device data | Contractual | 3 years after last login or until account deletion | – |
| Geolocation and camera/photos | Location, images | Consent | 3 years after publication or until consent/account deletion | – |
| Moderation, safety, complaint handling | Listing data, communications | Legitimate interest | 3 years after last login | – |
| Legal compliance (e.g., fraud, harassment) | Content and activity data | Legal obligation | As required by law | Authorities |
| Targeted advertising, offers | Email, activity data, location | Consent | 2 years after collection or until consent withdrawn | Partners |
5. Additional Data Details
We collect:
Data you provide: profile data, photos, messages to Geev, survey responses, etc.
Data we collect via usage: IP address, login history, contact and donation activity, number of missed appointments, etc.
Geolocation and camera access for placing or browsing ads.
Device data: browser type, OS, crash logs, advertising ID (AAID or IDFA).
Marketing data, if you consent.
Your phone number is used only for account verification and is never visible to other users.
6. Legal Bases for Processing
We process data based on:
Contractual necessity: account creation, messaging, app features, user support.
Legitimate interest: moderation, anti-fraud, app improvement, ensuring rewards eligibility.
Legal obligation: preventing fraud or illegal activity.
Consent: for optional profile data, location, ad personalization, sharing with partners.
7. Cookies
We use cookies and similar tracking technologies on the app and site. These include:
Essential cookies: session management, navigation.
Analytics cookies: to measure audience and improve services.
Advertising cookies: for targeted ads (only with consent).
You can manage your cookie preferences at any time in the “Cookies” section of our website footer or app privacy settings.
8. Data Sharing
We may share your personal data with:
Trusted processors: for hosting, notifications, customer service, bug tracking, etc.
Partners: for delivering rewards or marketing (with your consent).
Authorities: when required by law or legal process.
Professional advertisers (Geev Pro): if you respond to their listings.
Data may be transferred outside the EEA, notably to the U.S., under standard contractual clauses or other approved safeguards.
9. Security
We implement technical and organizational measures (encryption, access restrictions, etc.) to secure your data. However, no transmission over the internet is entirely risk-free. You use the platform at your own risk.
10. Your Rights
You have the following rights:
Access
Rectification
Erasure
Objection (notably for marketing)
Withdrawal of consent
Restriction of processing
Portability
You can exercise these rights at [email protected] with proof of identity, if needed. We aim to respond as soon as possible.
You can also file a complaint with the French CNIL:
https://www.cnil.fr/en/home